Here’s a breakdown of each status you may see when tracking an invoice submission:
- Received – We’ve received your invoice, but processing hasn’t started yet.
- Processing – We’ve started processing your submission. Possible reasons for 'Processing' status include:
- Paperwork in Review: Team is reviewing the paperwork to confirm all details are correct and all required documents are attached.
- Relationship in Review: Team is reviewing the client-debtor relationship to make sure an NOA has been received, and there are no past due or disputed invoices with this customer.
- Pending Final Approval: Team is conducting final review of the submission and your account before approval.
- Approved – Your invoice has passed verification.
- Purchased – We’ve approved and committed to buying the invoice.
- Funded – Your funds are on the way via your selected payment method.
- Paid – We’ve received payment from your customer.
- Rejected – We need additional details to verify this request.
- Held – We’ve reached out for more information and are awaiting your response.
- Disputed – Your customer is disputing the invoice; we’ll need more information.
- Denied – The invoice was reviewed and does not meet funding requirements.
- Unsubmitted – These are invoices in draft form that have not yet been submitted.